Sales tax of 7% is included on all orders shipped within Georgia.

UPS Ground Time to Deliver Map The link to the left opens a map indicating the time it will take to deliver your order to you, in business days, from when UPS picks up from us. We usually ship all orders that arrive before Noon Eastern Time the same day.
Alaska, Hawaii, Puerto Rico, US Virgin Islands Please select USPS Priority Mail, 2nd Day Air or Next Day Air.
APO & FPO Please select USPS Priority Mail. No delivery confirmation.
Next Day Air, 2d Day Air In general, orders placed before Noon Eastern Time ship the same day. We make our best effort to get express orders placed any time before UPS picks up out the same day, but it is not guaranteed. Keep in mind that Next Day means Next Business Day unless you select Saturday Delivery, and 2nd Day means delivery in 2 Business Days.

Please download, and utilize the Rabbit & Houdini Instructions if you have a problem. Most problems are solve by carefully following these instructions.

Refunds of non-defective merchandise within 60 days are accepted for any reason. We will refund 100% of the current purchase price on all products returned in the original packaging in resalable condition. Original shipping will not be refunded, and you are responsible for return shipping. If the item is not in a resalable condition, only 50% of the product value will be refunded.

If the product is defective, Metrokane's Warranty provides a remedy. Please review the warranty included with your product, or contact Metrokane at 212-421-8264. Check with Metrokane Consumer Service Online.




Our contact information

By email:
Business email address customerservice@rabbitandfriends.com

By standard mail:
The Rabbit Store
Wine Accessories, Inc.
3069 McCall Drive, Suite 16
Atlanta, GA, 30340

By phone:
1-800-984-0985 (between 9 a.m. and 5 p.m. eastern time zone)

customerservice@metrokane-rabbit-corkscrews.com